Tel: 020-8748-5927

Version 5 Network Troubleshooting


Appendices dealing with the topics below can be found in the full installation guide

  • Trouble-shooting including Service, Manager & Activation Issues, Error Codes (numbered) and Other Issues
  • Licence related FAQs - such as 'Can I move this licence to a new server / use on several servers'
  • Special Situations - slow loading / load-balancing
  • Creating and Deploying Shortcuts
  • Sharing and hiding Folders & Setting Permissions
  • Automated and Silent Installs
  • Updating the Service and Manager

If you need the MSIs to re-install the program, click on the above link.



Adding Users to Existing Network Licence

 Adding Users to a Wordshark5 or Numbershark5 Network Licence 



Technical Support

Open UK local time 9-5 weekdays

Tel (+44) (0) 208 748 1170

Email support@wordshark.co.uk (try phoning first)

  • Trouble-shooting including Service, Manager & Activation Issues, Error Codes (numbered) and Other Issues
  • Licence related FAQs - such as 'Can I move this licence to a new server / use on several servers'
  • Special Situations - slow loading / load-balancing
  • Creating and Deploying Shortcuts
  • Sharing and hiding Folders & Setting Permissions
  • Automated and Silent Installs
  • Updating the Service and Manager
  • Trouble-shooting including Service, Manager & Activation Issues, Error Codes (numbered) and Other Issues
  • Licence related FAQs - such as 'Can I move this licence to a new server / use on several servers'
  • Special Situations - slow loading / load-balancing
  • Creating and Deploying Shortcuts
  • Sharing and hiding Folders & Setting Permissions
  • Automated and Silent Installs
  • Updating the Service and Manager